AeroTrajectory Privacy Policy
At AeroTrajectory, we believe in transparency about how we handle your data. This policy explains what information we collect, how we use it, and the choices you have. We've written this in plain language because you deserve to understand how your data is treated.
1. Who We Are
AeroTrajectory ("we," "our," or "us") provides an engineering interview preparation and technical assessment platform for engineering students. This privacy policy applies to all users of AeroTrajectory and related services.
2. Information We Collect
Account Information
When you create an account, we collect:
- Email address — for account identification and communication
- Password — stored securely using industry-standard encryption
Profile Information
We also collect:
- First and last name
- University or educational institution
- Educational history (grade level and major)
You may also optionally provide how you heard about our service upon sign-in.
Usage and Performance Data
As you use AeroTrajectory, we collect:
- Practice questions attempted
- Application materials submitted by you
- Usage trends and patterns
- Job application details
Payment Information
If you subscribe to a paid plan:
- Billing information is processed by our payment processor
- We store a reference ID linking to your payment account
- We do not store complete credit card numbers on our servers
- Transaction history and subscription status
Technical Information
We automatically collect:
- Device type and browser information
- IP address and general location (country/region)
- Operating system and screen resolution
- Referring website and pages visited
- Error logs and performance data
3. How We Use Your Information
To Provide Our Services
- Create and maintain your account
- Deliver personalized services (i.e. cover letter generation) and feedback
- Process payments and manage subscriptions
- Send transactional emails (password resets, receipts, etc.)
To Improve Our Platform
- Analyze usage patterns to improve question quality
- Develop new features based on how users interact with the platform
- Fix bugs and optimize performance
To Communicate With You
- Send important updates about your account or our services
- Respond to your support requests and feedback
- Send promotional emails (only with your consent, and you can opt out anytime)
To Ensure Safety and Compliance
- Detect and prevent fraud, abuse, or policy violations
- Comply with legal obligations
4. AI and Machine Learning
AeroTrajectory uses artificial intelligence to power several core features. Here's how your data interacts with AI systems:
AI-Powered Feedback
When you submit a resume to our website, the resume is processed by AI systems to:
- Evaluate the quality and strength of your resume
- Provide personalized feedback and suggestions for improvement
- Identify technical skills you demonstrated or missed
- Generate a holistic score of the resume
Your responses are sent to AI service providers for analysis. These providers are bound by data processing agreements and do not use your data to train their general models.
Using Your Content to Improve AeroTrajectory
Important: We may use anonymized and aggregated user-generated content (such as practice responses) to improve our grading algorithms, question quality, and platform features. Your individual responses are not shared publicly. If you prefer that your content not be used for platform improvement, you can opt out by contacting us at sales@aerotrajectory.com (please include your account email address to help us process your request promptly).
5. Third-Party Services
We work with trusted service providers to operate AeroTrajectory. These providers only access your data as necessary to perform their services and are contractually bound to protect it:
- Authentication Services — to securely manage user login and account access
- Payment Processing — to handle subscriptions and billing securely
- Cloud Hosting — to store and serve application data
- AI/ML Services — to power grading, feedback, and analysis features
- Email Delivery — to send transactional and marketing communications
- Analytics Services — to understand how users interact with the platform
6. Cookies and Similar Technologies
Essential Cookies
These are required for AeroTrajectory to function:
- Authentication tokens to keep you logged in
- Session identifiers for security
- Subscription status for feature access
Analytics Cookies
With your consent, we use analytics to understand:
- Which features are most popular
- How users navigate the platform
- Performance and loading times
- Conversion and engagement metrics
Local Storage
We use browser local storage to:
- Cache data for faster loading
- Store preferences locally
- Enable offline functionality where applicable
Managing Cookies
You can control cookies through your browser settings. Disabling essential cookies may prevent you from using AeroTrajectory. Disabling analytics cookies will not affect your core experience.
7. Data Sharing
We Do Share Data With:
- Service providers — as described in Section 5, to operate our platform
- Legal authorities — when required by law or to protect rights and safety
We Do NOT Sell Your Data
AeroTrajectory does not sell your personal information to third parties. We do not share your data with data brokers or for purposes unrelated to providing our services.
8. Data Retention
Active Accounts
We retain your data while your account is active to provide our services.
Account Deletion
When you delete your account:
- Your personal profile information is deleted
- Your practice history and performance data is deleted
- Your email is unsubscribed from marketing communications
- Authentication credentials are revoked
Inactive Accounts
We may retain inactive account data for a reasonable period to allow you to return. Extended inactivity may result in account data being archived or deleted.
Subscription Records
Payment and subscription history may be retained for accounting and legal compliance purposes.
Aggregated Data
We may retain anonymized, aggregated data indefinitely for analytics and platform improvement.
9. Your Rights and Choices
All Users
- Access — Request a copy of the personal data we hold about you
- Correction — Update or correct inaccurate information in your profile
- Deletion — Request deletion of your account and personal data
- Opt-out of marketing — Unsubscribe from promotional emails at any time
- Data portability — Request your data in a portable format
California Residents (CCPA Rights)
If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to Know — What personal information we collect, use, and disclose
- Right to Delete — Request deletion of your personal information
- Right to Opt-Out — We do not sell personal information, but you can opt out of data sharing for targeted advertising
- Right to Non-Discrimination — We won't discriminate against you for exercising your rights
To exercise these rights, contact us at sales@aerotrajectory.com. We may need to verify your identity before processing your request.
European Users (GDPR Rights)
If you're in the European Economic Area (EEA) or UK, you have rights under the General Data Protection Regulation (GDPR):
- Lawful basis — We process data based on contract performance, legitimate interests, and consent
- Right to access, rectify, and erase your personal data
- Right to restrict processing in certain circumstances
- Right to data portability for data you provided
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (where consent is the basis)
- Right to lodge a complaint with your local supervisory authority
How to Exercise Your Rights
You can:
- Update your profile and preferences directly in your account settings
- Delete your account from the account settings page
- Email sales@aerotrajectory.com for data access, portability, or other requests
- Click "unsubscribe" in any marketing email
We aim to respond to all requests within 30 days.
10. Security
We take the security of your data seriously and implement appropriate measures to protect it:
- Data is encrypted in transit and at rest
- Access to user data is restricted to authorized personnel
- We use secure authentication mechanisms
- Regular security reviews and updates
- Sensitive data (like payment information) is handled by certified service providers
While we work hard to protect your data, no system is 100% secure. If you believe your account has been compromised, please contact us immediately.
11. Children's Privacy
AeroTrajectory is designed for engineering students and professionals. We do not knowingly collect personal information from children under 18 years of age.
If you believe a child under the applicable age has created an account or provided personal information, please contact us at sales@aerotrajectory.com and we will promptly delete such information.
Users between 13-18 (or 16-18 in the EEA) should have parental or guardian consent before using AeroTrajectory.
12. International Data Transfers
AeroTrajectory operates globally, and your data may be processed in countries other than where you reside. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with service providers
- Compliance with applicable data protection frameworks
13. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes:
- We'll update the "Effective Date" at the top of this page
- We may notify you via email or in-app notification for material changes
- Continued use of AeroTrajectory after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically.
14. Contact Us
If you have questions about this privacy policy or how we handle your data, please reach out at sales@aerotrajectory.com.
For data deletion requests, please include your account email address to help us process your request promptly.